Unique Beauty encourages clients to provide honest feedback on information provided, treatment, expectations and aftercare support in order to improve customer service. Below are some examples of our clients’ comments; their names and addresses have been omitted for confidentiality reasons, but the Visitors’ Comments Book can be viewed at the main salon in Forres.
“Treatment didn’t hurt as much as I thought. It’s over very quickly. Donna makes me feel very relaxed. I used to think about my excessive hair constantly but after a few treatments I can go weeks without thinking about it. It’s changed my life – I’m very happy!”
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“Thought a few words would help anyone considering a “brow enhancement”. I didn’t know what to expect and I was quite nervous, no need to be, as this procedure wasn’t too uncomfortable. It was a big decision for me to make but was well worth the final outcome. Strangely no one seemed to notice the big change and it was worth the final outcome. If in doubt I would recommend you to go ahead.”
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“For years I have had to put on eyeliner. Donna did some semi permanent eyeliner for me. I felt totally confident having her treat my eyes. Her professionalism and expertise were exceptional. I am delighted with the results and would recommend her to everyone.”
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“I had a brow enhancement, was a little nervous. The treatment was a little uncomfortable. The initial shock about how dark my brows were took a few days to go then the colour started to lighten and now I could not be happier.”
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“Very impressed with Donna’s caring professionalism and skill. The treatment was relaxing, I had lash enhancements and I am thrilled with the result, it looks exactly as I thought it would. I look forward to my next treatment. It’s a real treat!”
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“I am delighted with the brow enhancement. Donna’s treatment was the most scrupulous and detailed as possible. How nice it is to wake and not have a ‘blank’ face!”
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“As a man I didn’t think this beauty stuff would ever be for me. But having suffered with acne for years I was willing to try anything. At no stage did Donna ever make me feel uncomfortable. Her level of professionalism is excellent. The results have been great, if not life changing for me. I would recommend this to anyone. I couldn’t be happier.”